Billing & plans
16 articles
- Change your planMove your account to another plan or billing interval; the new plan applies to every workspace in the account.
- Your plan and seatsPlan & billing shows your account's plan, what it includes, the plans you could move to, the card, the company details and every invoice.
- Add a billing memberInvite someone to handle your account's plan, card, invoices and company details, without giving them access to any workspace.
- The free trialStarter, Team and Business each come with a 14-day free trial that includes every feature of the plan and a one-time stock of 300,000 trial words.
- Your account and workspacesAn account holds the plan, the card and the invoices for the workspaces in it, and a workspace holds the projects and the people who work on them.
- Turn on usage-based billingLet translation continue past your account's included words, with a spend cap that stops it.
- Usage-based billingKeep translating after your account's included words run out, and pay per word up to a spend cap you set.
- Translation speed and AI limitsEach plan translates at a speed tier, and its AI suggestions, assistant replies and glossary extractions have a limit each cycle, all shared by every workspace in the account.
- Apply a promo codeCheck what a plan costs with a promo code before you buy it, and take the code through checkout.
- Invoices and paymentYour account's invoices are listed on Plan & billing, and the card, tax details and billing email are changed in the payment portal.
- If a payment failsWhen a payment for your account fails, translation, pushes and new members pause in every workspace of the account until it is paid; reading, editing and export keep working.
- Update company detailsChange the name, country, tax details and billing email your account's invoices are addressed to.
- What counts towards my usage?Every word sent to GLOSSA counts, whatever it was sent for. Reused translations and anything your team writes by hand do not.
- What happens if I cancel?You keep your plan until the end of the period you have paid for, then the account moves to Free. Free includes one workspace, so every other workspace becomes read-only…
- Free plan and extra workspacesFree includes one workspace per account, and each person can own one account on Free; a second workspace or a second account needs a paid plan.
- My welcome words are waiting"Waiting for a review" beside Welcome words means a person is checking your account's welcome words before they are added; the Free plan's own words work in the meantime.