Your account's invoices are listed on Plan & billing, and the card, tax details and billing email are changed in the payment portal.
Who this is for
The Owners and Billing members of the account. Workspace roles do not see invoices.
What happens next
Payment shows whether a card is on file, its brand, last four digits and expiry, and is charged in USD. Manage payment at the top of the page, and Open the payment portal on this card, open the portal where you change the card, the tax details and the billing email. Card details are entered in the portal and never in transglot.
Company details shows what invoices are addressed to: the Name, the Country and the Billing email.
Invoices lists every invoice with its date, amount and status, and Download saves one as a PDF. The PDFs are hosted by Stripe.
If a payment fails, a banner says so on every page of the account's workspaces until it is paid.
If it doesn't work
"Free accounts are not invoiced.": the list starts with the first paid cycle.
"No invoices yet. The first one is issued on {date}.": the first invoice has not been issued.
"Invoices could not be loaded from Stripe just now. Your plan and card are unaffected.": choose Try again.
"Billing activation is not switched on yet" under Manage payment: billing is not switched on for this deployment.
"You can read {account}'s invoices here. Its Owners manage the plan and the card.": you can read the invoices of an account you no longer manage, for a time after it closed.
Related
Update company details
If a payment fails
Your plan and seats
Close your account